What should security officers prioritize when responding to incidents?

When responding to incidents, security officers should prioritize ensuring their own safety and the safety of others. This principle is foundational in any situation that may present risks, such as potential violence, disturbances, or emergencies. By focusing first on safety, security officers can assess the situation more effectively and take necessary actions to protect themselves as well as any individuals present. This approach minimizes the risk of injury and enhances the overall safety environment.

The emphasis on safety allows officers to maintain control over the situation. Once they ascertain that the environment is safe, they can then proceed to fulfill other responsibilities, such as de-escalating the incident or documenting actions taken. Prioritizing safety is not only a best practice but is also aligned with the duty of a security officer to protect both people and property effectively.